1. Company Identification
- Legal Company Name, Registered Office Address, CIN / Registration Number.
- Official Contact Number, Email Support, and Grievance Officer Contact.
2. Business & Regulatory Details
- Certificate of Incorporation and GST Registration Details.
- Required operational licenses, approvals, and management information.
- Names of Directors / Partners / Key Personnel.
3. Products & Services
- All products/services will be displayed with accurate descriptions and pricing.
- Delivery timelines, cancellation, return and refund policy shall be transparent.
- Warranty terms apply only where specifically stated.
4. Consumer Protection
- A dedicated grievance mechanism is maintained for complaints.
- Complaints shall be addressed within reasonable timelines under applicable law.
- Users retain rights under the Consumer Protection Act, 2019.
5. Direct Selling Model Transparency
- Business model, joining terms, code of conduct, and compensation plans are disclosed.
- Pyramid schemes and money circulation practices are strictly prohibited.
6. Legal Compliance
- The entity commits compliance with Direct Selling Rules, 2021.
- Misleading advertisements and unfair trade practices are prohibited.
- User data shall be handled as per the Privacy Policy.